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CANCELLATION & REFUND

 

 

CANCELLATION OR REFUND:

In very rare cases we might need to change your holiday programme due to unforeseen conditions. Occasionally, we may have to make changes and we reserve the right to do so at any time. Most of these changes will be minor and we will advise you about them at the earliest possible date.

If we make a major change to your holiday, we will inform you as soon as possible, if there is time left before your arrival in Jammu & Kashmir. You will have the choice of either accepting the change of arrangements, accepting an offer of alternative travel arrangements of comparable standard from us if available or canceling your booked holiday and receiving a full refund.

We also reserve the right in any circumstances to cancel your holiday arrangements. If it is necessary to cancel your travel arrangements, we will pay to you compensation. The compensation that we offer does not exclude you from claiming more if you are entitled to do so (Travel Insurance).

Force Majeure: This means that we will not pay you compensation if we have to cancel or change your travel arrangements in any way because of unusual or unforeseeable circumstances beyond our control. These circumstances can include, for example, war, riot, industrial dispute, terrorist activity and its consequences, natural disaster, fire, adverse weather conditions & Goverment Advisories against travel.

 

 

WE CANCEL YOUR HOLIDAY:

The amount you will receive from our side:

  • More than 14 days Deposit only
  • More than 10 days 100% of holiday cost
  • More than 07 days 100% of holiday cost
  • Less than 02 days 100% of holiday cost

 

 

YOU CANCEL YOUR HOLIDAY:

The amount of cancellation charges are:

  • More than 14 days Deposit only
  • More than 10 days 25% of holiday cost
  • More than 07 days 30% of holiday cost
  • Less than 02 days 100% of holiday cost

Contact us

Munawar Link Road, Munawarabad, Opposite Asian Motors, Srinagar (190001), Jammu & Kashmir, India.

+91 97 96 38 38 33 | +91 96 97 73 51 44

sales@alytours.com | info@alytours.com

www.alytours.com

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